Travel Advisor Terms and Conditions

This Travel Advisor Terms and Conditions Agreement ("Agreement") is entered into by and between David Peterson, Independent Travel Advisor hosted by WorldVIA Travel Group,. located at 70 Mansell Court, Suite 100, Roswell, GA 30076, and you, the “Client.”

WHEREAS, David Peterson is an authorized Travel Advisor with expertise in providing travel services, including but not limited to: booking airline tickets, hotel reservations, cruise reservations, car rentals, activities, transfers, rail reservations, adaptive equipment, tour packages, and other travel-related items;

WHEREAS, You, the Client, are engaging the Advisor to provide personalized travel planning and advisory services according to your specifications and needs.

NOW, THEREFORE, in consideration of the mutual covenants and promises herein contained, the Client agrees as follows:

1. Scope of Services

1.1 The Advisor agrees to provide agreed-upon travel advisor services, including but not limited to offering travel advice and personalized planning based on the Client's needs and resources and booking airline tickets, hotel reservations, cruise reservations, car rentals, activities, transfers, rail reservations, adaptive equipment, and tour packages.

1.2 In providing these services, the Advisor shall exercise due care and diligence in selecting reputable service providers and arranging suitable travel plans in accordance with the preferences and specifications provided by the Client during initial consultations.

2. Responsibilities of the Advisor

2.1 The Advisor shall answer all Client travel questions to the best of the Advisor’s ability, with honesty and complete disclosure. If a question falls outside the Advisor’s licensure or expertise, the Client will be directed to an authoritative source (e.g., insurance company, U.S. Department of State, etc.).

2.2 The Advisor will provide the Client with the names of all proposed and booked third-party providers.

2.3 The Advisor will obtain authorization for all payments made on the Client’s behalf with the Client’s credit card, e-check, or other approved payment method.

3. Responsibilities of the Client

3.1 The Client shall provide all necessary information required for accurate bookings. This includes but is not limited to traveler names (matching government-issued IDs), payment authorization, travel preferences, allergies, and special accommodation requirements.

3.2 The Client is responsible for reviewing all travel itineraries and documents provided by the Advisor prior to travel and notifying the Advisor promptly of any discrepancies.

3.3 The Client agrees to adhere to the terms and policies of third-party service providers facilitated by the Advisor.

4. Travel Insurance

4.1 The Advisor strongly recommends that Clients purchase comprehensive travel insurance covering trip cancellation, medical and dental expenses, emergency evacuation, personal liability, and other risks.

4.2 The client may purchase travel insurance through the Advisor, who is authorized to obtain quotes from insurance providers.

4.3 The client is responsible for reviewing and understanding the terms and conditions of any insurance policy selected.

4.4 The clients assumes all responsibilities and liabilities, financial and otherwise, for travel undertaken without travel protection or travel insurance.

5. Payment Terms

5.1 If planning fees are agreed to in advance, they will be based on the rates established during the initial consultation or solicitation or as otherwise determined in good faith.

5.2 In most cases, the Client will either pay third-party providers directly or authorize the Advisor to make payments on the Client’s behalf.

5.3 The Client is responsible for all additional costs arising from changes requested after initial bookings and/or reservations have been confirmed.

5.4 The Client shall pay agreed upon planning fees following the initial consultation and prior to the Advisor undertaking research, providing proposals, or making reservations or bookings. Payment will be made via invoice or, if agreed to by the Client and Advisor, directly to the Advisor by Stripe, PayPal, Venmo, Zelle or other agreed upon application, tool or method.

6. Cancellations and Refunds

6.1 Cancellations may result in forfeiture of payments in accordance with the policies of the relevant third-party providers.

6.2 The Advisor will assist the Client in obtaining any available refunds or credits, but such outcomes cannot be guaranteed.

6.3 Cancellations may be subject to a cancellation fee payable to the Advisor, not to exceed 10% of the cancelled booking amount, up to a maximum of $400. The cancellation fee will be invoiced as a planning fee or service fee.

6.4 Planning fees will not be reimbursed.

7. Chargebacks

7.1 The Client acknowledges and agrees that all payments for travel arrangements, planning fees, and related services are subject to the cancellation, refund, and change policies of the applicable travel supplier(s) and the Advisor’s host agency.

7.2 The Client agrees not to initiate a credit card chargeback for:

(a) any services that were provided or partially provided;

(b) any booking or service cancelled outside the applicable cancellation window; or

(c) any non-refundable or partially refundable service for which the supplier’s terms apply.

7.3 If the Client has concerns regarding the quality, condition, delivery, or other characteristics of any travel service or product, the Client agrees to first notify the Advisor and the applicable supplier and to allow a reasonable opportunity to assist in resolving the matter.

7.4 The Client agrees not to use chargebacks as a means to avoid supplier penalties, cancellation fees, change fees, or non-refundable charges.

7.5 Any improper, invalid, or fraudulent chargeback will be actively disputed. The Client agrees to cooperate fully with any investigation conducted by the Advisor, the Advisor’s host agency, the supplier, or the card issuer, including providing documentation or information as reasonably requested.

7.6 The Advisor will fully cooperate with the issuing bank or supplier during the review of any suspected fraudulent chargeback.

8. Limitation of Liability

8.1 The Advisor acts solely as an intermediary between the Client and third-party service providers. Any disputes related to a provider’s services must be addressed directly with that provider.

8.2 The Advisor is not liable for failures, accidents, or dissatisfaction directly related to services furnished by third parties.

8.3 The liability of the Advisor under this Agreement shall be limited to the amount of fees received by the Advisor, excluding amounts paid to third parties.

9. Force Majeure

9.1 Neither party shall be considered in breach of this Agreement if performance is prevented by a Force Majeure event, including but not limited to acts of God, war, natural disasters, pandemics, government actions, or major disruptions in transportation.

10. Governing Law

10.1 This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict-of-law principles.